Telemarketing

 

Service description:

 

    Telemarketing is a usage of telephone for offering business proposal and its timely mailing. Our specialists organize telephone negotiations or personal meetings with your representatives and prospective clients.

    Telemarketing is used for marketing tools: sales of goods and services by phone, phone support, marketing surveys, collection and processing of information.

 

Characteristics:

 

• Database: 1000 companies*.
• Providing with transcripts of telephone talks of our operators in removable media (.wav format).
• Working out effective marketing materials of a campaign - basic script of talks.

• Training our specialists of Contact centre to specificity of a project.
• Supplying effective coordination between our clients and our managers.
• Processing results of a campaign and reporting them to our customer in agreed forms.
• Analyzing results and estimating effectiveness of a project.

 

Reporting form:

 

• Daily, weekly and final report (in Excel format).
• Instantaneous transmission of contacts of prospective clients.
• Final analytical report with additional information.

 

 

At the end we give our customer final report, updated database and transcript of telephone talks of our operators.

 

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* A customer assigns the amount of companies himself.